Information We Collect
We collect information you provide directly to us, including:
- Contact Information: Name, email, phone number, and mailing address.
- Account Information: Username, password, and other login credentials.
- Business Information: Company name, industry, size, and operational details needed to provide accurate insurance quotes.
- Payment Information: Credit card details, billing address, and transaction history.
- Communication Information: Messages, feedback, and inquiries sent to us or through our AI Assistant.
Non-Personal Information
We may also collect non-personal data about your interactions with our Services, such as:
- Usage Data: IP address, browser type, operating system, access times, and pages visited.
- Device Information: Device type, unique identifiers, and mobile network details.
- Location Data: Approximate location based on IP or GPS (with your consent) to connect you with licensed agents and coverage options in your area.
- AI Interaction Data: Anonymized data from your use of our AI Assistant to improve performance and insurance recommendations.
How We Use Your Information
Your information is used to provide, maintain, and improve our Services, including:
- Delivering personalized insurance quotes and connecting you with licensed agents.
- Processing payments and managing billing.
- Communicating about your account, quotes, and our Services.
- Providing customer support via chat, email, or scheduled calls.
- Analyzing usage patterns to enhance user experience and AI recommendations.
- Matching your business with appropriate agents and coverage options.
- Sending marketing communications (with your consent).
- Meeting legal obligations and protecting our rights and property.
Our focus is on making insurance easier and faster for businesses in New York, using AI technology, transparent processes, and professional support.
How We Share Your Information
We only share your data in specific situations:
- With licensed insurance agents in our network to help finalize coverage options.
- With service providers who support our platform and services.
- During business transactions such as mergers, acquisitions, or asset sales.
- When required by law or to protect our rights and property.
- With your consent. We never sell your personal data.
Data Security
We use industry-standard measures like encryption and secure storage to protect your information. While we strive for maximum security, no system is completely risk-free.
Your Rights and Choices
You have control over your data:
- Access and update your personal information through your account.
- Opt out of marketing emails anytime.
- Request a copy of your data in a machine-readable format.
- Request deletion of your personal information, subject to legal requirements.
Children's Privacy
Our Services are not intended for children under 13. We do not knowingly collect information from children under 13. If discovered, we delete such data immediately.
Updates to This Privacy Policy
We may update this Privacy Policy occasionally. If significant changes occur, we will notify you by email or post a notice on our Services. Please review it periodically to stay informed about our practices.